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View Full Version : Keep getting "invalid media format specified" then it shuts down.


964RSA
08-18-2009, 03:36 PM
Title says it all. I keep getting that error message when I try to add the video file. Then it shuts down Dashware.

Xvid codec is installed and the video file plays just fine on window media player.

Info about system:
Windows XP
Video File is .avi from VIO POV 1.5 system
Data is .csv from Traqmate

Any idea what is going on? I am using the software as a trial right now so I can see if it likes my video and data before I purcahse so I'd like to get it figured out and buy it.

964RSA
08-19-2009, 08:05 AM
Figured out the problem.

My OS (XP) was on Service Pack 2 so after I installed the most current version (SP3) everything worked great.