View Full Version : DashWare Trial Installation Problem
10-11-2010, 08:09 AM
wanted to check the software trial with my video and AIM mychron4 data before buying it. Unfortunately, after installing, when I start it, it pops up an error message like in the attachement.
When I click ok, I can't import my h264 avi video file.
Can you please help me and let me know, what I have done wrong or have to do?
10-11-2010, 01:02 PM
This sounds like a problem with the codecs on your machine. We know that we currently have conflict with Trackvision and divx, and very soon we will have a solution to fix this. In the short term can you uninstall divx or trackvision and uninstall and reinstall DashWare.
10-11-2010, 01:39 PM
That could be the problem. I have both installed, trackvision and divx. Will uninstall them and reinstall Dashware. Thanks for your help. I'll keep you updated.
10-11-2010, 02:49 PM
I tried it. Unfortunately without success. I uninstalled divx and trackvision. Reinstalled dashware after restart.
The same error message appeared. When I try to import a video file eg your sample mpg file) an error message like "invalid file" appears.
10-13-2010, 03:53 AM
No ideas? I seriously would like to buy the software, but when it doesn't work on my pc, i can't use it.
10-14-2010, 12:30 PM
We will be releasing a new version of DashWare very soon, as in days. It should solve this problem. Thanks.
10-21-2010, 03:52 AM
Thanks. Any news about the exact release date?
10-21-2010, 06:24 AM
We have a beta version available now. I will pm you with info.
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